Terms of service
1. Acceptance of terms
By creating an account or using nvois.me you agree to these Terms. If you use nvois on behalf of a company, you confirm you are authorised to bind it.
2. The service
nvois provides tools to create invoices and contracts, sign PDF documents electronically and store them in a private account. Depending on your plan this includes use of our legal entity for invoicing and access to all platform features.
3. Your account
You sign in with Google. You must keep your account secure and confidential and report any unauthorised use immediately to hello@nvois.me.
4. Your responsibilities
You agree to provide accurate and truthful information for all invoices and contracts; use the service only for legitimate business activities; comply with all applicable laws, including tax and VAT rules; and not use the platform for any illegal or prohibited purposes.
5. Electronic signatures
Signatures made with nvois are simple electronic signatures under the eIDAS Regulation (EU 910/2014). You are responsible for confirming that this level of signature is appropriate for your document and jurisdiction.
6. Fees and payment
Paid plans are billed in advance as shown on our Pricing page. Fees are non-refundable except where required by law. We will give at least 30 days' notice of any price change.
7. Your content
You own the documents and data you upload. You grant us a limited licence to store and process them solely to provide the service. We do not access your content except to provide support you request or where required by law.
8. Acceptable use
You may not attempt to breach security, reverse-engineer the service, upload malware, send spam, or infringe the rights of others. We may suspend accounts that violate these rules.
9. Availability
We aim for high availability but the service is provided "as is". Scheduled maintenance will be announced where possible.
10. Limitation of liability
To the extent permitted by law, our total liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential losses. Nothing limits liability that cannot be limited by law.
11. Termination
You may close your account at any time. We may terminate or suspend access for serious or repeated breaches. On termination you can export your data for 30 days.
12. Governing law
These Terms are governed by the laws of Estonia. Disputes will be handled by the courts of Tallinn, without prejudice to your mandatory consumer rights.
13. Changes
We may update these Terms and will notify you of material changes in advance. Continued use after changes take effect means you accept them.
Last updated: October 13, 2026